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Genesys Use Cases are managed through authentication via your respective function/department application. Please follow the instructions below:
 Genesys Use Case Repository access is managed through authentication via your respective function/department application. Please follow the instructions below:

Editors: Use your credentials to login. If you require Use Case editing access, please send email to Offer Management to issue an account.

Sales: To view published Genesys Use Cases, login to Genie and access the Genie Use Cases link

Partners: To view published Genesys Use Cases, log in to the Partner Portal and select Genesys Technical Docs.

Employees: To view published Genesys Use Cases, log in to the Genesys Use Case Intranet for instructions.