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You must login (click on menu icon on the grey toolbar on left of screen) to view content on the Use Case Repository site.

Genesys Use Cases are managed through authentication via your respective function/department application. Please follow the instructions below:
 Genesys Use Case Repository access is managed through authentication via your respective function/department application. Please follow the instructions below:

Editors: Use your credentials to login. If you require Use Case editing access, please send email to PM Strategy and Operations to issue an account.

Sales: To view published Genesys Use Cases, login to Genie and access the Genie Use Cases link

Partners: To view published Genesys Use Cases, log in to the Partner Portal and select Genesys Technical Docs.

Employees: To view published Genesys Use Cases, log in to the Genesys Use Case Intranet for instructions.

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